Business Details
29 Years
experience
Emergency
services
Trusted Pest Control Services in Syracuse, NY
Gannon Pest Control has been a trusted name in pest management since 1997, serving Syracuse and Central New York with dedication and expertise. Founded by Billy Viel and his stepdaughter Jennifer Savastino, our family-owned business combines decades of hands-on experience with cutting-edge technology to address even the most challenging pest issues. Our team of certified technicians provides customized residential and commercial solutions, prioritizing safety, transparency, and community well-being.We pride ourselves on modernizing pest control through digital innovations while maintaining the personal touch that defines our customer relationships. With an A+ BBB rating, nine consecutive Angie's List Super Service Awards, and partnerships with local charities, we remain committed to protecting homes, businesses, and the environment. Our legacy of excellence continues through our 20-member team, all New York-certified applicators, and our unwavering focus on customer satisfaction.
Services
Aphid Control
Bed Bug Control
Cockroach Control
Rodent Control
Insect Control
Critter Service
Spring Preventative Service
Commercial Pest Control
Details
- Year established: 1997
Highlights and features
- Family-owned since 1997 with 30+ years combined technician experience
- Customized pest control plans for residential and commercial properties
- Free estimates and inspections with service bookings
- Certified applicators and members of national/state pest associations
- Emergency services available with 24-hour response guarantee
Associations and certifications
- Better Business Bureau (A+ rating)
- Angie's List Super Service Award
- National Pest Management Association
- New York Pest Management Association
- NYS Department of Conservation #78033
What people say
Thoroughness and professionalism
Friendly and knowledgeable
Highly recommend
Reasonably priced
Excellent service
Services
Residential Pest Control
Our residential pest control protects homes from common infestations through customized treatment plans. We inspect properties to identify entry points, apply targeted solutions for existing pests, and implement preventative measures. Services include seasonal perimeter treatments and specialized programs for bed bugs, termites, and wildlife removal.
Commercial Pest Control
Designed for restaurants, warehouses, and offices, our commercial services meet health code requirements while minimizing business disruption. We offer discreet treatments during off-hours, documented pest activity reports, and 24/7 emergency response for critical infestations affecting operations.
Bed Bug Control
Our bed bug specialists use heat treatments and targeted chemical applications to eliminate infestations at all life stages. We conduct thorough inspections of mattresses, furniture, and wall voids, followed by follow-up visits to ensure complete eradication from residential and commercial properties.
Rodent Control
We implement exclusion techniques to seal entry points combined with humane trapping and baiting systems. Our technicians identify nesting areas in attics and crawl spaces, then apply preventative measures to deter future rodent activity in homes and businesses.
Spring Preventative Service
This proactive service targets overwintering pests before they become active. We apply exterior barrier treatments, seal foundation cracks, and inspect properties for moisture issues that attract insects and rodents during warmer months.
People
Jennifer Savastino
President
Co-founder and president with 25+ years in pest control operations. Former New York State court system professional who modernized company processes with digital solutions. Active community leader in Syracuse Challenger Baseball and 100 Women Who Care.
Billy Viel
Founder
Retired firefighter and pest control pioneer who established the company in 1997. Recognized for combining emergency response discipline with pest management expertise. Passed away in 2024 but remains central to the company's legacy and values.
Josh
Technician
Certified applicator praised for friendly, thorough service. Specializes in residential inspections and customized treatment plans. Maintains open communication with customers about safety protocols and treatment timelines.
Kris
Senior Technician
Experienced in emergency pest situations with 10+ years handling complex infestations. Recognized for prompt 24-hour response and detailed explanations of treatment processes to commercial clients.
Jason
Customer Service Manager
Coordinates service scheduling and follow-ups while maintaining Sharon Viel's tradition of personalized client relationships. Handles special requests and ensures timely communication throughout treatment processes.
Questions
What pest control services do you offer?
We provide residential and commercial pest control for bed bugs, cockroaches, rodents, stinging insects, and seasonal pests across Central New York.
Are your technicians certified?
All 20 team members hold New York-certified applicator licenses and maintain ongoing training in the latest pest management techniques.
Do you offer emergency pest control?
Yes, we guarantee 24-hour response for urgent pest issues like wasp nests or rodent infestations.
What areas do you service?
We cover Syracuse and surrounding Central New York communities including Auburn, Baldwinsville, Camillus, and Oswego.
Do you provide warranties?
All services include follow-up visits at no additional charge to ensure complete pest elimination.
